Delivery

Standard (Kerbside) Delivery:

• Parcels & Small Items: Free
• Medium items: Free
• Large items: Free

• Northern Ireland, Channel Islands and Scotland deliveries: £15 for Small items £95 for Medium & Large items

White Glove Delivery:
• Medium & Large items: On request**

Standard Kerbside Delivery
Includes kerbside delivery only, no assembly, nor removal of packaging.

White Glove Delivery Service
Available on request. Includes delivery to the room of your choice and removal of product packaging. Available on Medium & Large items.

Where packaging is removed by our delivery partners you must carefully check your product on delivery and confirm you accept to keep the item - as returns will not be possible without the original packaging.
If in doubt please keep the full packaging in order for us to be able to process a refund for you.

Separating Deliveries
If your orders contains both small items and large items, they can be delivered separately by contacting our team for a split delivery option.

Tracking
We use various couriers for smaller deliveries and tracking / direct contact is provided once the item is dispatched from our store / warehouse. For larger items our delivery partners will be in touch directly to arrange the delivery with you.

If you are not sure about the delivery cost that will be applied, please contact us on info@accent5.com

Our White Glove Delivery Service can be requested at the final checkout stage at additional costs for medium and large orders only. Delivery service is offered by our delivery partner and includes any of the following delivery services:

• Special delivery up to the 3rd floor level
• Unpacking & removal of packaging

Where packaging is removed by our delivery partners you must carefully check your product on delivery and confirm you accept to keep the item - as returns will not be possible without the original packaging. If in doubt please keep the full packaging in order for us to be able to process a refund for you.

Yes, we can ship internationally.
Shipping & delivery outside the UK excludes custom fees / import taxes.
Please ensure you are fully aware of your local customs and make contact first with the relevant office prior to ordering - we are not responsible for the return of any goods or import penalties due issues at customs.
Please contact us directly on info@accent5.comfor a custom quotation for items for international delivery.